Returns
Returns
Our policy lasts 30 days. If less 30 days have gone by since your purchase, we can offer you store credit or exchange.
To be eligible for a return, your item must be in the same condition that you received it.
Several types of goods are exempt from being returned. This includes but is not limited to:
Gift cards
Sale items
Items purchased more than 30 days ago
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial credit may be granted (up to manager/owners descretion)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Sale items (if applicable)
Only regular priced items may be returned, unfortunately sale items cannot be returned.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
Defective Items
In the event that you find a defect in your item please contact us immediately.
Returns by mail
If you ship an item back we will notify you when it is receive and processed. If you choose to get store credit we will mail you a copy of your credit receipt.
If you choose to exchange your item you will be responsible for shipping charges of the new item. Please include your request with your returned item.
Shipping
To return your product, you should mail your product to:
Se Vende Imports
4 Exchange Street
Portland, ME 04101
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Our policy lasts 30 days. If less 30 days have gone by since your purchase, we can offer you store credit or exchange.
To be eligible for a return, your item must be in the same condition that you received it.
Several types of goods are exempt from being returned. This includes but is not limited to:
Gift cards
Sale items
Items purchased more than 30 days ago
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial credit may be granted (up to manager/owners descretion)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Sale items (if applicable)
Only regular priced items may be returned, unfortunately sale items cannot be returned.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
Defective Items
In the event that you find a defect in your item please contact us immediately.
Returns by mail
If you ship an item back we will notify you when it is receive and processed. If you choose to get store credit we will mail you a copy of your credit receipt.
If you choose to exchange your item you will be responsible for shipping charges of the new item. Please include your request with your returned item.
Shipping
To return your product, you should mail your product to:
Se Vende Imports
4 Exchange Street
Portland, ME 04101
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.